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    Important Update: Changes to The Bean Counter Program

    Dear Valued Customers,

    As we prepare to welcome the new year, we would like to inform you about upcoming changes to The Bean Counter Program, effective from January 1, 2024. We understand that change can be a bit unsettling, but we assure you that our commitment to providing you with exceptional coffee experiences remains unwavering.

    Understanding the Changes

    We believe it's important for our members to be aware that these adjustments will impact the value of the reward points. We assure you that these changes are being made with a long-term vision for the program and our community of coffee lovers.

    Beginning in 2024, points will accrue at a higher rate for special activities, including social posts and birthdays. The value of individual points will be decreasing.

    Why You Should Use Your Points Now

    With the upcoming changes, we encourage you to take full advantage of the current value of your Bean Counter points before the end of the year. Here’s why:

    1. Broad Selection: Your points are your passport to our diverse range of coffee. From the medium-dark notes of Bali Blue Moon to the unique character of Dark Roast Tanzania Peaberry, explore our selection while the current points system is in place.

    2. Exclusive Offers: We've got some exclusive offers that are currently redeemable with your points. Don't miss out on these opportunities.

    3. Gift of Coffee: With the holiday season around the corner, it's a great time to use your points to share your love for coffee with friends and family.

    Plan Your Points

    We encourage you to plan how you'll use your points. Whether it's stocking up on your favorite beans or trying something new, make the most of your current points value.

    Stay Informed

    We will provide more detailed information about the changes in the coming weeks. Keep an eye on your emails and our social media channels for updates.

    We Value Your Loyalty

    We sincerely appreciate your understanding and continued support as we make these necessary adjustments to The Bean Counter Program. Your passion for coffee is at the heart of everything we do, and we remain dedicated to offering you the best in every cup.

    Best Wishes,