Dropship FAQ

Dropship Partner FAQ

Everything you need to know about JavaMania Partner Connect.

Already a wholesale account? Questions about your account go to info@javamania.com, not this page.

General

What coffees do you offer?

We offer over 100 different varietals, blends, and flavors. Browse the full selection and pricing at javamania.com.

How are my profits calculated?

You receive a 50% discount off of the retail prices on javamania.com. On your store, you set your own retail prices, effectively setting your own profit margin.

Do you charge a monthly fee?

No. There are no monthly fees, no setup fees, and no per-order fees. You pay only for the coffee and shipping on each order.

Is there a minimum order quantity?

No. There's no minimum per order, and no minimum per coffee. Order one bag or a hundred.

Why is shipping charged separately?

Other dropshippers bundle shipping into the cost of each product. It's simpler and more profitable for them. By breaking out shipping costs at our actual rate with no markup, you can develop your own pricing strategy to maximize your profits, especially on multi-bag orders.

What will I pay for shipping?

We use the lowest rate provider for each package, based on weight, dimensions, and shipping distance. Shipping costs are charged to you at our cost with no markup.

Are there any other fees?

There are no fees from JavaMania beyond coffee and shipping. However, there are costs involved with running your Shopify store, including your monthly Shopify plan, payment provider transaction fees, and any third-party apps you choose to install.

How do I pay JavaMania?

Payment runs through Shopify Collective. Once we've fulfilled and shipped your order, Collective charges your connected payment method automatically. There's nothing to invoice or pay manually.

Can I edit or cancel an order after it's placed?

There's a 2-minute window right after an order comes in where it's automatically held and can be canceled. After that, it moves into roasting and can no longer be edited or partially refunded — the practical cutoff is whenever the coffee actually gets roasted, which for us is fast. If something needs to change after that window, cancel it and have your customer re-place it rather than trying to modify the original.

Can I sell coffee subscriptions?

Yes. Subscriptions run through your own Shopify subscription app and each renewal comes to us as a normal order. We don't manage subscription billing or handle failed subscription payments; that stays with your subscription app and payment processor.

Will other partners sell the same coffee I do?

Possibly, yes — the same underlying coffee can be sold by multiple partners, each under their own name and label. There's no exclusivity on any coffee in the catalog. What makes it yours is your branding, not the beans themselves.

Labels & Packaging

What do the labels look like?

You design your own labels inside the Partner Connect app. Upload a custom background image (or generate one with our built-in AI designer), choose your fonts and colors, and preview before publishing. Your labels show your company name, your product names, and your website. See examples on our dropship page.

Can I change my label design?

Yes, anytime, at no cost. Save multiple designs in your label library and switch between them instantly. Want holiday labels in December and a fresh look in spring? Just swap your active label. Changes apply to all future orders immediately.

What is the AI label designer?

Upload your logo and describe the style you want. Our AI generates a professional label background with your logo integrated. You get 10 free generations per month. You can also upload your own background image if you prefer to design it yourself.

Can I rename the coffees?

Yes. Every coffee can be renamed to fit your brand. Your custom name prints directly on the label. Your customers will never see our product names.

Can customers personalize their own coffee name at checkout?

Not currently. Labels are fixed per SKU and set up in advance through Partner Connect, not entered by your customer at checkout.

What types of bags do you offer?

We offer high-quality valved bags in a matte black finish.

What sizes do you offer?

12-ounce, 2-pound, and 5-pound bags.

Whose name appears on the label?

Yours. Only yours. Your company name, your address, and your website appear on the "Distributed by" line. JavaMania is never mentioned on the label or anywhere in the box.

What does the packaging look like when my customer receives it?

Your custom label will be front and center. The coffee ships in a cardboard box or shipping mailer with no JavaMania branding. A custom packing slip inside the box shows your business name, address, and website URL for reordering.

Coffees

How long does the coffee stay fresh?

Everything is roasted to order, so your customer gets the freshest possible bag. Peak aroma and flavor run about 3 months from the roast date; the coffee is fully saleable for up to 12 months.

Is there sugar in the flavored coffees?

There is zero added sugar in any of the coffees. The only sugars are those naturally occurring in the coffee beans, constituting about 1-2 calories per cup.

Is there any alcohol in the flavored coffees?

No. Some coffees taste like they might (Jamaican Me Crazy, Highlander Grogg, Almond Amaretto) but the coffees contain no actual alcohol.

Are your flavored coffees hypoallergenic?

Yes. All coffees are made with hypoallergenic ingredients in a facility that only processes coffee.

How is your decaf coffee decaffeinated?

All of our decafs are Swiss Water Process. We don't use any solvent-treated decafs in our facility.

What is the base coffee used in flavored coffees?

All flavored coffees are made with a city roast (medium) Colombian Supremo.

Are your coffees vegan and/or cruelty-free?

We don't hold official certifications from governing bodies. That said, the natural and artificial flavorings we use were developed years ago, so there would be no ongoing animal testing.

Is your coffee produced in an FDA-registered facility?

Yes. Our facility is FDA-registered (Registration Number: 17987307508).

Getting Started

How do I get started?

Install JavaMania Partner Connect from the Shopify App Store. Enter your business information, design your labels, rename your products, set your prices, and publish. The whole process takes under an hour.

I already have a website but it's not on Shopify. Can I use Partner Connect?

Partner Connect is a Shopify app and requires a Shopify store. We are not currently supporting other platforms.

I use a platform other than Shopify. Can I manually enter orders into Shopify myself?

Technically yes, but we don't support or troubleshoot that setup. The Shopify order is our source of truth: we roast and ship what's in it. Keeping your storefront and Shopify in sync is on you.

How quickly can I start selling?

Setup takes under an hour. No sales calls, no business plan, no approval process. Install the app and go.

What is your return policy for coffee shipped to my customers?

If a product is returned due to a mistake on JavaMania's part, you will receive a credit for the original product cost. All other returns and related costs will be determined by your policy.

What if I want to cancel?

You can cancel at any time, online. No contracts, no penalties.

Do my customers pay you?

No. Your customers pay you directly through your Shopify store. Separately, Shopify Collective charges your connected payment method for the cost of coffee and shipping once we've fulfilled the order.

A customer wants to pay by money order. Should I accept it?

We generally recommend against it. Money orders are commonly used in scams, and even legitimate money order transactions consume a disproportionate amount of your time. It's usually not worth it.

Have a question not answered here? Reach out at info@javamania.com or visit our dropship page.